SAME-DAY DELIVERY DROP-OFF SHIPPING POLICY
Same Day Delivery Service is available Monday Thru Friday (Local Customers Only).
All same-day Delivery Orders must be placed by or before the cut-off time (3 pm Est) any orders placed after 3 pm for the Same Day Delivery will be delivered the following business day.
Dancing Supplies Depot will ensure that you receive your package within 2-4 hours of your order being placed. Please make sure to provide a mobile number and email to receive real-time tracking information, you will be able to track your delivery on a live map throughout the process.
For a residential drop-off, the driver will attempt to knock and hand-deliver, if no one is at the destination for the delivery, a representative will call the recipient's phone number, if no one answers the package will be left at the door and a picture for proof of delivery will be sent.
In the rare case of the destination being at an event and the package cannot be left securely, Driver will call the number listed on the checkout page (please ensure this is a mobile number) and wait for a period of 5 minutes. Please add a note on the checkout page where you anticipate waiting for the Driver (this is located in the checkout page – order notes section).
In the event Driver cannot locate the Customer, the package will be returned back to the DSD warehouse facility. The customer will be responsible for additional shipping charges.
*Please Note: For ALL Orders that require Embroidery, School Logos or any special services, please contact Customer Care at 1877-515-5678 or 305-226-9202 before selecting Same Day Delivery to guarantee these services are available to you for Same Day Delivery.
Standard Shipping Policy
Our Shipping Policy: All orders will ship via USPS Priority Mail unless special shipping arrangements are made. Shipping Charges are determined & Calculated on the website (not including any applicable tax). Remember, most orders ship within two business days. If you need your order Urgently Select USPSPriority Express or Same Day Delivery (Please see Same Day Delivery Policy)
Dancing Supplies Depot will ship to almost any location worldwide. Because International Shipping charges vary greatly based upon weight, dimensions, and final destination; the website will calculate the total shipping fees upon placing your order. Please note that Express Shipping is not available for International Orders and some oversized packages may be restricted. A $10 processing fee will be added to all International Shipments. Please note that shipping charges do not include your country’s Duties or Taxes for your order. If you have any questions regarding our International Shipping Options please call us toll-free at 1-877-515-5678 or 305-226-9202 (Dade County).
Transit time is based on a number of factors including when you place your order, the package destination, holidays, and the shipping method you select. Our warehouse processes orders Monday through Friday (excluding US holidays). Typically, if you place your order before 3 PM EST Monday through Friday, and we have all your items in stock, your order will be shipped the same day. Orders placed 3 PM EST or on a weekend or holiday, your order will be shipped the next business day.
- UPS Ground Shipping - Arrives in 3 to 7 days after we ship your package. The length of the transit time depends primarily on your home state.
- UPS 3 Day Select - Arrives within 3 Business Days after we ship your package.
- UPS 2nd Day Air (Blue) - Arrives within 2 Business Days after we ship your package. A signature is required at the time the package is received.
- UPS Next Day Air (Red) - Arrives the next Business Day after we ship your package. A signature is required at the time the package is received.
- International Shipping - Transit time for International Shipping Methods varies greatly depending on the final destination and size of the package. Please contact us for a more accurate time estimate for delivery.
IN-STORE/ CURBSIDE PICK UP AND RETURN POLICY
A receipt must be provided when picking up.
If anyone other than the cardholder is picked up by your authority; you must state the full name and last name of the person in the notes section of your order.