Website Pricing Policy
The pricing reflected on this web site are subject to change without notice. Our
internet pricing reflects discounts of between 20% and 70% off the Manufactuerer's
Suggested Retail Price (MSRP). Because of these deep discounts, our web pricing
is valid ONLY FOR ONLINE PURCHASES and will not be honored for in-store purchases
at our retail location.
Order Processing Time
Please allow up to 48 hours for website orders to be processed. All orders received
before 10:00AM, EST will ship the following business day. In the event that your
order requires more than five business days to process and ship, you will be notified
by a DSD Customer Service agent either by email or telephone.
We make every effort to ship orders complete, but in the event that an item is not
in stock; we will notify you that the item is on Back Order within 48 hours of your
placing your order. Please note that we will ship your order complete when all items
are in stock, unless otherwise stated. Back Orders are automatically cancelled 30
days after the order is placed.
Special orders may not be returned. Once the order has been submitted to our manufacturer,
cancellations will not be accepted.
Special Requests/Group Orders
We have access to many items not listed on our on-line dance shop. If you are interested
in a specific style or specific dance product not listed on our web site, please
Contact Us. We manufacture any style of dance wear in any color. We will make every
effort to meet your dance needs.
Exchange & Return Policy
You can return most new and unopened
items within 14 days of delivery for online credit only. Items must be returned in new
or unused condition and contain all original materials included with the shipment. Not all items are returnable for exchange or credit. Please refer to our
Non-Returnable Products section on this page for a list of these items.
To return an item within the 14
days of purchase please contact our customer service department. We will issue you
an RMA number that must be clearly visible on the outside of the package being returned.
Returns received without an RMA number will be refused and returned to the customer.
The customer is responsible for all shipping charges incurred.
Upon arrival at the DSD warehouse
all returned items are inspected. If the item is returned unopened within 14 days
of delivery* we will issue online credit for the full cost of the merchandise minus the original
shipping charge and actual return shipping fees.
If the item has been opened or shows
signs of wear we will not issue online credit for the item. Since the return freight
for this item is the customer's responsibility, we will contact you and inform you
that the return has been denied and ask you what you would like us to do with the
returned item. On your discretion, we will ship the item back to you.
Online Credit is not
redeemable for cash. It expires exactly one year from the issue date. Lost customer
credits are the sole responsibility of the customer and will not be re-issued.
All items must be unworn and in their original resalable packaging with all tags
attached. Laundered items cannot be returned. Shoes must not be worn and should
be returned in undamaged shoe boxes. Please do not use the original shoe box as
a shipping container as the items are likely to arrive damaged. You must first place
the package inside another shipping container or box before shipping.
or Body Tights
Perfumes & Fragrances
Any CD, DVD, VHS Tape and Cassette tape that has been opened/taken
out of its plastic wrap
- Custom Manufactured articles such as costumes, custom tutus, etc...
- Make-up & Cosmetics (Including Eyelashes & Eyelash
- Hair Accessories
- Toe Pads & Foot Care Items
- Discounted or Clearance Items
Other select items, as noted on the product's description page
Footwear Return Policy
Footwear can only be exchanged for store credit if it is returned in its original packageing and having all tags intact. We will not issue Reterun Merchandise Authorizations for footwear items that show any signs of wear.